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We offer an easy-to-use, secure cash bond payment solution

FAQ

1. What is a cash bond?

A cash bond is the full amount of the bond(s). Paying the bond(s) secures the release of a defendant from jail (assuming there is no hold on the inmate). At the conclusion of the inmate’s case, the cash bond will be returned by the Clerk or the Sheriff’s Office. 

2. Is Cash Bond Online a bonding company?

No. We are not a bonding company and do not act as a surety. We simply process the cash bond payment. 

3. How long does it take for the Detention Center to process the inmate’s release?

There are a lot of variables that affect how long it takes for an inmate to be released from custody. Such variables include officer workload, shift changes, feeding times, etc. On average, the release process can take anywhere from one to four hours. However, the Detention Center is notified immediately upon the cash bond payment. 

4. After disposition of the case, how do I get a refund?

Once you submit your credit card/debit card information to Cash Bond Online, we forward your payment to the Detention Center or Clerk’s Office. The Detention Center or Clerk’s Office will handle any refund, just as they would if you paid the cash bond in person. Cash Bond Online in not in possession of the bond payment because it is transferred to the county. Upon completion of the case, you should contact the Clerk’s Office or the Detention Center to inquire as to how they process refunds. 

5. After disposition of the case, will the refund be applied to my credit card?

No. Refunds are not applied to your credit card.

6. I paid a cash bond and was later notified by the Sheriff’s Office or the Court that the inmate was not eligible for the bond. Can I get a refund? 

Yes, if you posted a payment and then later received notification that the defendant was not eligible for a cash bond (example: probation warrant was added after posting the bond), Cash Bond Online will make a full refund. Proper documentation from the county government is required for Cash Bond Online to process a refund. After proper documentation is received by Cash Bond Online, the refund will be made within 10 business days. 

7. May I use more than one credit card for the transaction? 

No, you may only use one credit card to pay the bond. We accept MasterCard, Visa and Discover.

8. When I submit payment, an email address is required. What if I don’t have an email address? 

Once the payment is processed, we email the bond receipt to the email address that you provided to us. In some instances, the county may require a copy of this bond receipt to process a refund. If you do not have an email address, you may provide an email address of a friend or family member who can print the bond receipt for you. If you do not have a friend or family member with a valid email address, please call our Customer Service Department at 1-888-726-6301 to process your payment. 

9. Should I keep a copy of my bond receipt?

Yes. In some instances, the Clerk may need a copy of the bond receipt to process a refund. The bond receipt is emailed to you after the payment is processed.

10. What if I only want to check the bond amount but not pay the bond. Is this possible? 

Yes. You may check the bond amount for an inmate anytime at www.cashbondonline.com. You may search by the inmate’s last name or Inmate ID number to retrieve information about charges and bond amount.